SHIPPING POLICY

SHIPPING

All orders are processed from Melbourne, Australia.

Orders are shipped in 1–2 business days. 

AUSTRALIA

Standard Shipping — $11 AUD
Estimated delivery: 2–6 business days

Express Shipping — $15 AUD
Estimated delivery: 1–3 business days

INTERNATIONAL

Standard Shipping — $30 AUD
Estimated delivery: 6–12 business days

Express Shipping — $40 AUD
Estimated delivery: 3–7 business days

Duties & Taxes
International orders are shipped on a Delivered At Place (DAP) basis. This means duties, taxes, VAT, or import charges are not prepaid and may be charged by your local customs authority or courier on delivery. These charges are the responsibility of the recipient.

Duties & Taxes
Customers ordering to the USA - we cover your import taxes.

TRACKING

All orders include tracking. You will receive your tracking details via email once your order has been dispatched.

IMPORTANT INFORMATION

Shipping timeframes are estimates and may vary depending on your location and any delays from the carrier.

Desero Jacare is not responsible for delays caused by shipping carriers or customs.

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.