RETURNS POLICY

RETURNS & EXCHANGES

We want you to love your Desero Jacare pieces.

If something isn’t quite right, we offer exchanges or store credit within 14 days of delivery.

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START YOUR EXCHANGE OR STORE CREDIT REQUEST

To begin your exchange or store credit return, please use our Returns Portal below.

https://deserojacare.com/apps/redo/returns-portal/login

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EXCHANGES

We accept exchanges within 14 days of delivery.

Items must be:
• Unworn
• In original condition
• With all tags attached

Once your exchange is approved, you will be able to select a replacement item through our returns portal.

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STORE CREDIT RETURNS

We do not offer refunds for change of mind.

However, we accept returns for store credit within 14 days of delivery.

Once your return is received and approved, store credit will be issued to you.

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IMPORTANT INFORMATION

• Items must be returned in original condition, unworn and unwashed  
• Returns that do not meet these conditions may not be accepted  
• Shipping costs are non-refundable  
• Customers are responsible for return shipping costs  
• Final sale items cannot be returned or exchanged unless faulty  
• Desero Jacare reserves the right to refuse returns that do not meet our return policy requirements

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